As a new patient, I can say that I have been very impressed with the customer focus of the Waterloo Smiles dental practice. All of the staff have been friendly, attentive and extremely professional. I am convinced that I am receiving the highest quality of care from a team of well-trained professionals focused on doing excellent work and providing the best patient experience possible.
The professionals at waterloo smiles dentistry really know what they are doing and coming to their new modern state of the art facility was relaxing and fun. Highly recommend the experience to anyone that cares about their mouth and smile.
Comfortable and friendly environment. Efficient procedure and great communication. Helped plan future appointments while staying within benefit allowance.
I do not love going to the dentist, but Waterloo Smiles and all of the staff make me feel welcome and comfortable. After every visit I strive to improve my dental health because of their guidance and expertise.
I always found going to the dentist was a stressful situation. Since coming to Waterloo Smiles, I know longer feel that way as the staff makes you feel very Welcomed and Comfortable in a very relaxed, professional environment. Thank you Waterloo Smiles
Waterloo Smiles Dentistry has an amazing staff. I really enjoyed going to their office. Everyone there is friendly and accommodating. I rather enjoy their willingness to interact with the patients and ask for feedback on how I feel about their work on my teeth. They go the extra mile with excellent communication. I’m no longer intimidated about going to the dentist, thanks to Waterloo Smiles Dentistry.
My kids love going to the dentist that is a testimonial of the good people that work here.
I have had nothing but fabulous experiences at waterloo smiles. Always see amazing smiles from the courteous staff. My hygiene visits are pain free and Dr. Husain does a wonderful job at making my stays so comfortable. Thank you Waterloo Smiles!
Controlling my anxiety is my number on issue when going to the dentist. Dr. Fawz and the staff has given me the support I need to endure any procedure that I need done to my teeth. Thanks
My family and I have been Waterloo Smiles patients for over a decade now and all of us are very happy with their efforts. This Team oriented all female practise thrives under natural leadership of Dr.Fawzia who sets high standards of patient care and customer service. I would recommend their services to anyone who is looking for professional and friendly dentistry office.
An excellent dental practice with an amazing dentist and superb staff. Everyone cares about your well being at this beautiful establishment.
I’ve been a patient of Waterloo Smiles since the beginning. Previously, I was an extremely anxious patient. My dental hygienist, Pam and Dr. Husain have catered to this and have been very patient and understanding with me. With each visit, I became more and more comfortable. I never thought it would be the case: comfortable going to my dentist appointments! Excellent dental work is their top priority but their Customer Service is superior. The staff is always pleasant and I always get a follow up call before my appointments. They keep on top of the latest and greatest in the dental industry too! Other dentists may provide excellent dental care but I believe Waterloo Smiles exceeds each of them in customer service.
Of all the dental care I’ve had in my 49 years, Waterloo Smiles has taken the very best care of my teeth. I would recommend them to all!!!
The dental office is my least favorite place to be but when I come to Waterloo Smiles everyone goes out of their way to lighten my mood and ease my anxiety. By the end of the visit we are always laughing. And it’s never as bad as I always think its going to be.
I love coming for my check up/cleaning appointments. Looking in the mirror after a relaxed, laughter filled cleaning and seeing “virgin-teeth” like never a coffee or tea had been had is awesome! Thanks!!
Who knew coming to the dentist could actually be fun? I’m always impressed by the efficient and friendly service received by the professional yet hilarious staff at Waterloo Smiles. I no longer feel guilty about my dental care, but instead feel like I have a constructive partner helping me integrate good practices into my daily life. Thank you!
My two, extremely shy children always look forward to going to Dr Husain’s office. Every time we leave Waterloo Smiles, my youngest asks when her next appointment will be…inevitably she feels it’s too far in the future for her liking! Dr Husain and her staff are warm, patient and impressively intuitive with children. My husband and I have also been consistently impressed with our own dental care at Waterloo Smiles. We feel that Dr Husain and her staff really listen to their patients and welcome patients’ input in their own care. When friends or neighbours have asked for the name of a dentist we would recommend, we have confidently given them Dr Husain’s name and contact information knowing that they will receive the best possible care.
Dr. Husain and her staff are always very pleasant and professional. They explain everything and make me feel at ease. I appreciate the follow-up phone call, which is very considerate and caring. Thank you.
A very caring environment. Staff are pleasant and knowledgeable. Service is provided looking at individuals’ needs. All visits have been pleasant experience.